I do not know if you business operates on a Sunday or if it’s a Monday to Saturday operation, but we all need a little time to ourselves.

Burn out is too common among business people who work almost 7days a week and 26 hours a day! It can be too easy to over work and soon it will show itself in many ways.

From bad manners to temper flares and just plain old exhaustion, burnout can be BAD for your business!

So be sure to take some time out and kick back, it’s what the Doctor ordered!

You can get more information about it and order it by clicking here!

It is these type of books that often contain some golden nuggets of information that you will find useful to your own business!

• By the bestselling author of Career Anchors (over 431,000 copies sold) and Organizational Culture and Leadership (over 153,000 sold)

• A penetrating analysis of the psychological and social dynamics of helping relationships

• Offers specific techniques for determining what type of help to offer and how best to offer it

Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?

Many different words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and many more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful.

The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the client on an equal footing, encouraging the client to open up and engage and giving the helper much better information to work with. And he shows how these techniques can be applied to teamwork and to organizational leadership.

Illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.

But looking at the picture of the basket being shot, it gave me time to think how our businesses can be like a game of basketball!

In business we do a lot of pre work before we can secure a sale. There are things like marketing and advertising as well as making sure the customer can find us and have a pleasant and simple experience of buying from us. Just like basketball, where the players try to work closely as a team to get the ball in the right position to be shoot into the basket!

How we ensure that we ‘score’ a basket everytime in our business can be a challenge! Customer focus I believe is key to achieving this goal.
Putting the customer first in how we think about our business, in all aspects form marketing to sales, will really help a business achieve success.

So take some time to put your customer first. Let me give you a quick example. Website design! So often a website is either designed for the tastes of the owner or the website designer and the actual customer who will use the website is left out of the equation. Customers want something different when they visit a website. They want it to look, work and feel like it has their interests in first place and also give them a completely awesome experience! I see too many websites that are built in a way that fail to deliver this approach. They have been built for the people who designed them and not the customers!

The customer is priority. When a website delivers this, customers will buy from that business.

So take a look at your website from your customers viewpoint and see if it delivers and scores a basket!

But what is Social Media?

Well it is those websites that are helping people connect in a social way, to exchange information about themselves and their everyday lives. Websites such as Facebook and Twitter have really made an impact! The great thing about these sites is that they allow business involvement. They are not just restricted for personal use.

So you can set up a facebook page and use it with your family and friends but you can also expand it to incorporate your customers and business!

This helps provide a stronger customer relationship with your business! Customers like it as well! As it is social media, they do not see it as a hard sell type of interaction and are more open to read and or listen to what you have to say! This gives you greater effectiveness to sharing information with your customers!

So what are you waiting for?

Maybe your not sure about it all?

No problem, I can help you! I can give you help and advice to get you going and establish your own social media websites and pages!

Contact me now to help you get going and this service is FREE!

Call me on 0796 006799 or if your outside of the UK, please email me on sjh62 AT mac.com

Did you know that images that you may have on your website can also contain keywords within the alt=”a keyword or two here” section of the html line

Want to know more?

Contact me now!

So it is interesting that being seen to come over as friendly and calm can win peoples attention. Your customers could do the same for you and it is a reminder that we should be aware of the fact that how customers ‘see’ us, is so very important.

I have been inspired to make available some very col and fun stuff like tee shirts on my store at zazzle:

I agree with Nick MENS Exclusive tee shirt by sjhearn

Andrew also has another website that captures his Nifty Clicks, a section from his weekly video show. It is full of great tips and ideas on helping you get more done!

Click here to visit the Nifty Click website www.niftyclicks.com

Get more done!

Want a friendly and neat interface to use Twitter on your computer and or iPhone?

Click on the Echofon link above and try these guy’s out! I use Echofon and love it!

I highly recommend you give it a try if your a Twitter user like myself!!

A very interesting website to look at when you have 10 minutes!

Robert is an author of some excellent books all about the how the customer is king and how to put in place steps to be more successful!

I can highly recommend them to you as I have read them and also met Robert on a number of occasions, whilst attending his seminars.

Robert is a great guy with a huge amount of experience and full of good strong advice.

Check out his website by clicking on the link above!

This is a very interesting site, if not a little zany but still worth taking a look at!

People offer their services and products for just $5 and you can find such things like copy writers, logo design and even some marketing type offers!

When you think that some services like this can cost hundreds of dollars, five bucks seems like a good deal! Sure there are some poor quality items but if you spend a little time, you may just find something that you were thinking of getting for your business or even yourself!

So surf on over and have a look, you may just find something that could save you a lot of money!